Privacy Policy

We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you about how we look after your personal data when you visit our website. We’ll also tell you about your privacy rights and how the data protection law protects you.

What is the purpose of this privacy notice?

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you fill in any of our contact forms. This website is not intended for children, and we do not knowingly collect data relating to children.

Data controller

Care IMA International Limited is the data controller and responsible for your personal data (collectively referred to as ["COMPANY"], "we","us" or "our" in this privacy notice).

Third-party links outside of our control

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The personal data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes: first name, last name, company name

Contact Data includes: E-mail address, telephone number

How we collect your personal data

We use different methods to collect data from and about you. You may give us your identity and contact details by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• Fill in one of our website’s contact forms

• Request marketing or information to be sent to you

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Legitimate Interest this means that the information is only used through the course of usual business so we can contact you to provide a service.  Your personal information is not used for any other purpose. If you have subscribed to a newsletter, then your information will be used to provide that service.  You may unsubscribe at any time.

• Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Purposes

for which we will use your personal data

To contact you and/or we may use your data to add you to our marketing list. This will use the following kind of data:

• Identity

• Company Name

• Contact Details

Our lawful basis for processing this data is due to you expressing interest in receiving future advice and content by ticking the consent box on our website's contact form.

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you have requested information from us and given us permission to send you further communications you will receive marketing communications from us and, in each case, you have not opted out of receiving that marketing.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by e-mailing us on sheryl.norman@care-ima.com  at any time.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

What do we do with cookies information collected on our website?

We measure who has visited what page, when and how long so we can identify how well we are doing and how we can improve.

What don’t we do with cookies information collected on our website?

We do not use them for advertising, contacting anyone directly or sharing any information with third parties.

What are Cookies?

Generally, cookies are safe and make your web browsing easier. They are small text files which helps us, and other websites understand the user’s requirements which makes the site more responsive and effective.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you have subscribed to a newsletter, then we’ll annually review our policy on keeping your information and delete it if it is no longer relevant.

Your Legal Rights

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

• The right to request a copy of the personal data which we hold about you;

• The right to request that we correct any personal data if it is found to be inaccurate or out of date;

• The right to request your personal data is erased where it is no longer necessary to retain such data;

• The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;

• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);

• The right to request a copy of the personal data which we hold about you;

• The right to request that we correct any personal data if it is found to be inaccurate or out of date;

• The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data

For further information on your rights please contact The Information Commission’s Office at www.ico.org.uk

Queries, requests or concerns

To exercise all relevant rights, queries or concerns in relation to this policy please contact Sheryl Norman on sheryl.norman@care-ima.com